At F1 Payments, we service our partners and merchants with unmatched attentiveness. Starting with the onboarding process, our team of experienced ecommerce specialists and credit underwriters help guide each individual submission to success – focusing on urgency without sacrificing an ounce of integrity. The decades of industry experience from our leadership team informs the intentional, specific guidance we provide during the onboarding process with the result being healthier, longer-lasting MIDs. Our team ensures that we are constantly informed on all current and upcoming industry trends to continue our outstanding track record from a compliance and regulatory standpoint. In other words, our partners and merchants can feel safe and secure knowing that our expertise is what earns their trust.
Once a merchant is boarded, our continued service through our cutting-edge technology and effective risk-monitoring is what allows our merchants to stay healthy longer. Our dedicated engineering team has created portals for both merchants and partners, fully customizable report generation and data analytics, and custom alerts for your portfolio. API integrations with third-party vendors and processors, gateways, and banks all allow for a frictionless user experience. Meanwhile, our team of risk analysts closely monitors our portfolio on every level possible – transactional, bank, merchant, card brand, etc. Through this monitoring, we are able to rapidly identify and remediate potential problems, determine the root cause, and communicate effectively to all relevant stakeholders whenever necessary.
Last but certainly not least, our friendly and knowledgeable customer support team guarantees that our merchants and partners will never feel neglected. It is our mission to use a "family approach" to help build relevant and lasting relationships with everyone we work with. Join our family and let us guide you next.
CORE VALUES – HIGHER PURPOSE
HOPE
A Feeling of expectation and desire for a certain thing to happen is what we expect from our Customers, Partners, and Family. A feeling of trust.
INTEGRITY
We created HealthyMIDS so that entrepreneurs, like yourself are able to find a home for your merchant account without being treated like a redheaded step child (no offense to redheads or step children…we like you guys too!). As long as we all play by the rules, we can coach your business into having a HealthyMID too!
GUIDE
We will help form an opinion and make decisions and/or show the way to others.
HUMBLE
We put Clients and Customer needs first.
ENGAGED
Attract and Involve.
RELEVANT
We strive to be relevant in our Partners and Customers lives. If we are relevant, we can influence.